How do you ship my order?
We offer free shipping within the Continental USA on orders over $75. We offer free shipping on orders over $100 USD to Canada (yippee!)! We ship through USPS. You will get an email from us once your package has been shipped.
My order does not qualify for free shipping, how much will postage cost?
Within the USA: Free shipping within the Continental USA on orders over $75.00. For orders under $75, you choose the shipping method you prefer.
Shipping to Canada: Free shipping on orders over $110. USD. For orders under $110, you choose the shipping method you prefer.
I need my package, like…yesterday!
We understand, you want your order as soon as possible, who doesn't? If you need expedited shipping, select from our various shipping options at checkout.
I don’t live in the USA or Canada, can I order something from cocoandduckie.com?
Totally! We are so exited that you found us! We ship using USPS 1st Class and Priority International. We make every effort to mark packages correctly to lessen duties, taxes, and fees, which are the responsibility of the customer to pay. We are making shipping available to more countries but if your country is not listed, send us a quick email with your address to email@example.com, we will send you an estimate and update the shipping option for your checkout.
How soon will my order ship?
We will ship your order within two business days. We wrap your package with lots of love at our shop in Bellville, TX and hand deliver your package to our local USPS or UPS and you will receive tracking information so you can keep an eye on your mailbox! International shipping delivery times may vary up to 6 weeks. We are not responsible for lost or stolen packages, so please specify a secure shipping address!
Will you gift wrap my order?
Yes, if you would like your order gift wrapped, please add Gift Wrapping to your cart!