How do you ship my order?
We offer free shipping on orders over $75 to the USA and Canada (yippee!), we ship through USPS and that includes insurance and tracking. You will get an email from us once your package has been shipped!
My order does not qualify for free shipping, how much will postage cost?
We charge a flat rate of $8.95 for orders under $100. We will ship your order through USPS and that includes insurance and tracking!
I need my package, like…yesterday!
We understand, you want your order as soon as possible, who doesn't? If you need expedited shipping, send us an email at firstname.lastname@example.org, we will send you an estimate and update the shipping option for your checkout.
I don’t live in the USA or Canada, can I order something from cocoandduckie.com?
Totally! We are so exited that you found us! We ship using USPS Priority International and use real-time carrier shipping rates to calculate the lowest possible price for you. We make every effort to mark packages correctly to lessen duties, taxes, and fees, which are the responsibility of the customer to pay. Send us a quick email with your address to email@example.com, we will send you an estimate and update the shipping option for your checkout.
How soon will my order ship?
Within two business days. We wrap your package with lots of love at our shop in Bellville, TX. We hand deliver your package to our local USPS, so keep an eye on your mailbox 4-7 days after you place your order! International shipping delivery times may vary between 2 and 6 weeks. We cannot be responsible for lost or stolen packages, so please specify a secure shipping address!
Will you gift wrap my order?
Yes! Wrapping packages is Coco’s specialty, like for real, she is super crafty. After placing your order, email us at firstname.lastname@example.org and we will coordinate gift wrap for you.