How do you ship my order?
We offer free shipping on orders to the USA, and free shipping (over $50) to Canada (yippee!)! We ship through USPS. You will get an email from us once your package has been shipped.
My order does not qualify for free shipping, how much will postage cost?
We charge a flat rate of $9.00 for orders under $50 shipping to Canada. We will ship your order through USPS.
I need my package, like…yesterday!
We understand, you want your order as soon as possible, who doesn't? If you need expedited shipping, send us an email at email@example.com, we will send you an estimate and update the shipping option for your checkout.
I don’t live in the USA or Canada, can I order something from cocoandduckie.com?
Totally! We are so exited that you found us! We ship using USPS Priority International. We make every effort to mark packages correctly to lessen duties, taxes, and fees, which are the responsibility of the customer to pay. Send us a quick email with your address to firstname.lastname@example.org, we will send you an estimate and update the shipping option for your checkout.
How soon will my order ship?
Within one business days. We wrap your package with lots of love at our shop in Bellville, TX. We hand deliver your package to our local USPS, so keep an eye on your mailbox 4-7 days after you place your order! International shipping delivery times may vary between 2 and 6 weeks. We cannot be responsible for lost or stolen packages, so please specify a secure shipping address!
Will you gift wrap my order?
Yes! Wrapping packages is Coco’s specialty, like for real, she is super crafty. After placing your order, email us at email@example.com and we will coordinate gift wrap for you.